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MortgageMethods Support
MortgageMethods strives to provide users with
the best mortgage automation solution and
services available on the market. We will keep
any and all commitments, offer a timely
response and provide courteous and respectful
service at all times. All necessary steps will
be taken to find the best possible solutions
and to ensure that our users are completely
and totally satisfied with MortgageMethods’
products and support.
Support
Overview
Support and upgrades are included
with each subscription. Users receive the
following:
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Automated upgrades,
requiring no user intervention or system
downtime.
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Unlimited phone and/or email
support.
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Quarterly support newsletter (requires registration).
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Access to online self-help
tools.
Coverage
Hours : 8:00 AM – 8:00 PM, EST
Extended
Coverage
Fee-based Support is available outside the
standard coverage hours. Please contact
(410) 878-7811 if you require support during
extended coverage hours.
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